Virus Removal
One possibility on Windows Me, Windows XP, Windows Vista and Windows 7 is a tool known as System Restore, which restores the registry and critical system files to a previous checkpoint.
Often a virus will cause a system to hang, and a subsequent hard reboot will render a system restore point from the same day corrupt. Restore points from previous days should work provided the virus is not designed to corrupt the restore files or also exists in previous restore points.
Some viruses, however, disable System Restore and other important tools such as Task Manager and Command Prompt.
An example of a virus that does this is CiaDoor. However, many such viruses can be removed by rebooting the computer, entering Windows safe mode, and then using system tools.
Administrators have the option to disable such tools from limited users for various reasons (for example, to reduce potential damage from and the spread of viruses). A virus can modify the registry to do the same even if the Administrator is controlling the computer; it blocks all users including the administrator from accessing the tools. The message “Task Manager has been disabled by your administrator” may be displayed, even to the administrator.
Users running a Microsoft operating system can access Microsoft’s website to run a free scan, provided they have their 20-digit registration number.
Many websites run by anti-virus software companies provide free online virus scanning, with limited cleaning facilities (the purpose of the sites is to sell anti-virus products). Some websites allow a single suspicious file to be checked by many antivirus programs in one operation.
Operating system reinstallation
Reinstalling the operating system is another approach to virus removal. It involves either reformatting the computer’s hard drive and installing the OS and all programs from original media, or restoring the entire partition with a clean backup image.
User data can be restored by booting from a Live CD, or putting the hard drive into another computer and booting from its operating system with great care not to infect the second computer by executing any infected programs on the original drive; and once the system has been restored precautions must be taken to avoid reinfection from a restored executable file.
These methods are simple to do, may be faster than disinfecting a computer, and are guaranteed to remove any malware. If the operating system and programs must be reinstalled from scratch, the time and effort to reinstall, reconfigure, and restore user preferences must be taken into account. Restoring from an image is much faster, totally safe, and restores the exact configuration to the state it was in when the image was made, with no further trouble.